Excellence in Senior Living: Our Community Management Company Recognized for Outstanding Resident Satisfaction

We’re thrilled to share some exciting news that directly impacts the quality of life in our community. Life Care Services, the company that manages our senior living community, has once again been recognized as the leader in resident satisfaction among Independent Senior Living Communities in the 2024 J.D. Power Senior Living Satisfaction Study. This marks an unprecedented sixth consecutive year of excellence.

What makes this achievement particularly meaningful for our residents is the sweep of all six factors that matter most in senior living:

• Dining experiences that delight
• Beautiful community buildings and grounds
• Comfortable and well-maintained living spaces
• Excellent value for services received
• Professional and caring staff
• Engaging resident activities

“This recognition reflects our unwavering commitment to putting residents first,” says Joel Nelson, CEO of LCS, the parent company of Life Care Services. “It’s a testament to the dedication of our community team members who work tirelessly to create exceptional experiences for our residents every day.”

As a community managed by Life Care Services, we benefit from innovative Signature Programs, which bring elevated hospitality and quality care to every aspect of community life. Combined with the expertise of managing over 130 communities nationwide, Life Care Services communities ensure resident receive the very best in senior living.

The J.D. Power study, which surveyed residents who have lived in independent living, assisted living, or memory care communities within the past three years, reinforces what our residents experience daily – a commitment to excellence and satisfaction that goes above and beyond.

We’re proud to be part of a network that consistently sets the standard for senior living satisfaction. Want to learn more about what makes our community special? We invite you to schedule a visit and experience our award-winning service firsthand.

For more information about Cottage Grove Place visit our website at cottagegroveplace.com/contact/ or call us at 319-349-8004.

About J.D. Power 
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

About Life Care Services
Life Care Services, An LCS® Company, has the experience to boost community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. As the nation’s fourth-largest operator of senior living communities, we provide innovative solutions to more than 130 communities and serve over 40,000 seniors. Life Care Services has also ranked highest in customer satisfaction for six consecutive years among independent senior living communities in the J.D. Power 2024 U.S. Senior Living Satisfaction Study. The awards make Life Care Services the most awarded Senior Living Provider in the nation. For more information, visit lifecareservices.com.